Whistler Vacation Club Policy
Security Deposit
Upon check-in, we will require a Major Credit Card in order to take a security deposit of $500.00. This is a pre-authorization, not a charge, and therefore does not need to be credited back at the end of your stay. Unfortunately, we cannot accept credit card information over the phone for a security deposit.
After-Hours Check In
When arriving at the resort outside of Front Desk hours, please inform the front desk prior to your arrival. Once you arrive in Whistler, please dial the Front Desk number from the phone located at the front door, and our after-hours answering service will call a Security Guard to come and check you in.
Smoking Policy
Smoking is not permitted in the units or in any common area of the property. A $500 Hypo-Allergenic Cleaning Fee will be applied if any violation of this policy is determined.
Pet Policy
Whistler Vacation Club is a pet-free resort. Pets are not allowed anywhere on the property. There are pet hotels in both Squamish and Pemberton if you cannot find a boarding kennel close to home. Please inquire at the Front Desk for details. A $500 Hypo-Allergenic Cleaning Fee will be applied if any violation of this policy is determined.
Housekeeping Service
Weekly housekeeping service is included in the annual maintenance fee. All Units will be cleaned prior to occupancy, where a Member is reserving accommodation for seven consecutive days. A light mid-week clean is available at an extra charge. Notice of these fees shall be provided to Club Members.
LAKE PLACID LODGE FAQ
Please read through our FAQ form for more questions you may have about Lake Placid Lodge.
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