Frequently Asked Questions
LAKE PLACID LODGE, WHISTLER RESORT
Questions About Lake Placid Lodge
How do I book?
You can book online or give us a call to book directly over the phone by calling 1-800-665-5858
Is there a pool and hot tub onsite?
Lake Placid Lodge has a large year-round heated outdoor pool and hot tub for your enjoyment, no matter the season.
- Summer hours 10 AM -10 PM
- Winter hours 1 PM - 10 PM
Located outside the lobby doors on the ground floor. Available for all guests to use.
Where do I check in?
All Check-ins are done at our main Front Desk located at Twin Peaks Resort. It would be best if you did this before going to your unit at Lake Placid Lodge. Our friendly concierge team will be waiting to welcome you to your Whistler Mountain getaway, ready to provide you with everything you need for a memorable stay.
Twin Peaks Resort: 4365 Northlands Blvd, Whistler, BC, Canada
What time can I check in / Check out?
Check-in is any time after 4 PM. Check-out is at 10 AM.
*IMPORTANT: Failure to depart by 10 AM on the day of your check-out may result in a $250 late departure fine.
Are pets allowed?
Unfortunately, no pets are allowed in the units due to strata bylaws. We love our furry friends just as much as you and understand not wanting to leave them behind. Here are some recommended boarding kennels you can leave your pets at while on vacation.
- Alpine Dogs
- Whistler Dog Sitting
- Cozy Mountain Pet Resort, Pemberton
- Ruff Stuff Dog Services, Squamish
- Ruth’s Pet Hotel, Pemberton
For information on dog minders, check out the classifieds in Whistler’s local Newsmagazine - Pique Classifieds.
IMPORTANT: Certified guide dogs or service dogs are permitted with restrictions and additional fees regardless of strata bylaws. Read More.
Is parking free?
One underground parking bay is available to all Lake Placid guests. On arrival, you will receive your welcome letter with your common area access code.
The garage height limit is 6’ 4”. Oversized parking is available behind Lake Placid Lodge on Gondola Way.
Can I do laundry on property?
Guests are welcome to use the self-service Laundry room located next to the elevator in the underground garage. Your common area code is required to use the facilities.
Are there TVs in the rooms?
All units come with SmartTVs in the living room, and TV's in the bedrooms. Enjoy Netflix, Disney+, and so much more with access to fast-speed Wifi.
What is the minimum guest age?
Guests need to be 25 years and older to check-in. Someone over 25 must stay the entire duration of your stay should you be younger than the required age.
What is the layout of the Lodge?
- Lake Placid Lodge is located in Whistler Creekside, a 10-minute drive from the main Whistler Village.
- We offer 13 fully equipped condos.
- 8 One Bedroom units.
- 5 Two-Bedroom apartments.
- Each offers a unique view of the beautiful surrounding mountains and forests.
- All guests can enjoy our spacious common area featuring a magnificent stone fireplace. Get cozy by the fire, bring board games and challenge your friends and family, or relax on our comfy sofas with a book. This space is for your enjoyment.
Is there onsite ski and bike Storage available?
Guests have access to ski and bike storage located in the Lobby. You must use your common door access code to enter the storage room. Ski Locks are available at the front desk located at Twin Peaks Resort for a small fee.
What is there to do?
Lake Placid Lodge offers a year-round heated pool, hot tub, sauna, and barbeque facilities for all your grilling needs. Enjoy the premium amenities on the property or head out into Whistler Village and Creekside to explore the abundant offering of outdoor adventures and village activities.
Discover the many ways to experience the four seasons at Whistler Mountain Resort.
What’s the closest airport to the Lodge?
Whistler Resort to Vancouver International Airport is 140 km (85 miles), approximately a 2.5-hour drive.
Suppose you are travelling from Vancouver in the spring and summer seasons. In that case, you can start your Whistler adventure early and arrive by air, with the option of a Helicopter or Floatplane experience. Travel time is approximately 30 minutes from Vancouver.
When does the shuttle run?
Getting around Whistler is simple and easy, with additional peak season services, and express bus transfers to popular destinations and more.
Does the lodge have a gym onsite?
While Lake Placid Lodge does not offer an onsite gym, Whistler Creekside does have a local gym, Whistler Creek Athletic Club, only a 5-minute walk from Lake Placid Lodge and is a fully equipped gym and tanning facility.
What other Whistler resort activities are there?
Lake Placid Lodge in Creekside is the ideal place to stay and explore the best of Whistler and Blackcomb Mountains, with access to hiking, mountain biking, fishing, lakeside activities, and kayaking in the summer to tobogganing, ice skating, alpine skiing, and snowshoeing in the winter. Take advantage of our fantastic location with access to the Creekside Gondola, only a few steps away.
Feel free to contact our friendly front desk concierge in advance to confirm availability and book activities for your stay.
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